Embracing the Magic
"Join me in an enchanting journey and let's celebrate the everyday magic together. Pipin Willow Designs are created with love, each print is a magical potion, and every garment is a gateway to the mystical. Because in a world that often forgets the power of wonder, we could all use a garment that reminds us of the magic that exists within and all around us." - Angie
Returns and Exchanges
At Pipin Willow, every treasure—be it a cozy cushion, a mystical art print, a whimsical mug, or a piece of enchanted jewelry—begins its journey with a whisper from the ancient woods and a sprinkle of starlit magic. Our creations draw from the legends and lore of the British Isles, lovingly crafted for dreamers, wanderers, and gift-givers alike.
The Made-to-Order Spell: Why Each Item Is Unique
Just as the wise folk of old would craft charms for each seeker, every order at Pipin Willow is conjured just for you. Whether it’s a legendary hoodie, a folklore-inspired jigsaw puzzle, or a greeting card for a kindred spirit, each item is made-to-order and woven with intention, meaning, and a touch of mystery. This ensures your treasure is as unique as a tale told by the fireside.
The Enchanted Policy: No Exchanges or Refunds
Because every piece is crafted to your wishes—be it wearable magic or home décor—once the spell is cast and your order is begun, it cannot return to the wild woods. Like a potion brewed for a single heart, each creation finds its home and cannot be exchanged or refunded. We hope you understand that this is the way of bespoke magic—each item is meant just for you.
The “Righting the Spell” Promise: Faulty Item Replacements
But if your enchanted treasure arrives with a flaw—a miscast spell, a fumbled stitch, or a print that’s lost its sparkle—simply send word (and a photo if you can). The Pipin Willow magic-makers will swiftly right the spell, sending a replacement to ensure your story continues without a hitch. We want your journey to be filled with delight, not disappointment.
The Wise Sizing Reminder: Clothing Orders and the Sizing Chart
When choosing your enchanted garments—whether t-shirts, hoodies, or sweatshirts—please take special care to consult the sizing chart provided on each listing before placing your order. Like selecting the perfect cloak for a quest, finding your true size ensures your magical attire fits just right. Each item is made to order, so we cannot exchange sizes once the spell is cast. If you need guidance, feel free to ask for help before you order!
Warm, Inviting Closing: Encouraging Trust and Connection
If you have questions, seek advice, or wish to share the tale of your order, you are always welcome to contact us by email or through our Etsy shop. At Pipin Willow, your happiness is as precious as the legends that inspire us. Thank you for being part of our magical story—whether you’re adorning your home, gifting a loved one, or treating yourself to a bit of myth and wonder.